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Privacy Notice – Pikme (Pty) Ltd

This notice explains how Pikme (Pty) Ltd collects and processes personal information for driver onboarding, verification, and compliance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect the following personal information from drivers:

  • Full name, email address, and phone number
  • Regional work location preference
  • Driver's licence details (front and back)
  • Professional Driving Permit (PrDP)
  • Vehicle information (VIN and number plate)
  • Vehicle photographs (front, sides, and back)
  • Insurance details (if applicable)
  • Investment program preferences

2. Purpose of Processing

We process your personal information for the following purposes:

  • Verifying your eligibility to drive for Pikme
  • Managing your participation in our e-hailing platform
  • Communicating with you about your onboarding status
  • Complying with legal and regulatory requirements
  • Processing investment program applications (if applicable)

3. Legal Basis

We process your information based on your consent and for the performance of our contractual obligations as an e-hailing service provider.

4. Data Storage and Security

Your personal information is stored securely on encrypted servers. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.

5. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Object to processing of your information
  • Withdraw your consent at any time

6. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist with our operations
  • Regulatory authorities when required by law
  • Insurance providers (only with your consent)

7. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this notice, or as required by law. Typically, driver information is retained for the duration of your engagement with Pikme and for 5 years thereafter.

8. Contact Us

If you have any questions about this privacy notice or wish to exercise your rights, please contact us:

Company Banking Details

Bank
FNB/RMB
Account holder
Pikme (Pty) Ltd
Account type
Gold Business Account
Account number
63177960226
Branch code
250655